Creating Confidence With One of Australia's Leading IT Service Providers

Is your IT system holding you back? Are you sick of dealing with sub-standard IT providers? Does your current IT team have what it takes to keep your business functioning effectively and support your growth?

Your business' operations are our number 1 priority. It’s easy to say but we understand we’re a customer service business first and foremost. It doesn’t matter how innovative the technologies or our technical skills are, without you, they mean nothing.

If you’re feeling let down or you have a vision for a brighter future, talk to Surety [IT]. Get end to end IT solutions from the best!

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Our Expertise

[ IT Strategy ]

We can help you plan your IT roadmap.

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[ Tailored IT Support &
Managed Services ]

We provide you with great IT support.

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[ Backup and Recovery ]

We can help protect your data.

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[ Cloud Hosted Services ]

We can help you leverage the cloud.

[ read more on CLOUD HOSTED SERVICES ]

[ Business Internet ]

We can help connect your business.

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[ IT Reviews & Due Diligence ]

We can help you plan your IT roadmap.

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Why Choose Surety IT?

We deliver through our tried and tested [ solutions path ] which helps you to grow, diversify and to simply deliver on your day-to-day commitments. It keeps things productive and cost effective. It starts with our total understanding of your business and ends in great outcomes. Always!

If you’ve got your sights set on being bigger and better in business, and achieving new found efficiencies, the right IT strategy can help pave a path to success.

Discover how we will create confidence in your business with IT solutions that make sense and are right for you.

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  • We make business more efficient and profitable.
  • You'll get honesty from us.
  • We live by best practice.
  • We'll put a roadmap together in collaboration with you and prioritise the things that need fixing first.
  • We're vendor agnostic, we will always provide you with value driven solutions and not push a particular product.
  • And when we've delivered the solution we'll support you with our award winning customer services.
  • We are a true IT partner and your  one number to call.

What Our Customers Say [view all case studies]

Case Study - Bundaberg Brewed Drinks

Bundaberg Brewed Drinks is an iconic Australian family business.  Based in Bundaberg, the company has been brewing non-alcoholic beverages for generations and today exports to over 30 countries around the world.

Surety IT was engaged by Bundaberg Brewed Drinks after a public tender process.  They needed to replace their ageing server and storage infrastructure as well as implement a suitable disaster recovery plan. They decided Surety IT had the expertise they needed.

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Case Study -The Board of Professional Engineers of Queensland

The Board of Professional Engineers of Queensland (BPEQ) administers the Queensland Professional Engineers Act 2002 (The Act). The Act provides for the registration of professional engineers to practise in Queensland. Registration as a Professional Engineer of Queensland (RPEQ) is recognition of the qualifications and competencies of an engineer. Such a registration system ensures a high standard of engineering exists within Queensland.

In 2010, BPEQ in partnership with the Board of Architects Queensland (BOAC) released a tender seeking a provider who could meet their IT support needs. Surety IT was chosen ahead of many others.

We went on to provide an outstanding level of IT support. We also assisted them with a complicated office relocation that had many challenges and constraints.

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Case Study - Grove Juice

Grove Juice is a Queensland drinks manufacturer – they call themselves professional fruit juice nerds – and they’ve been in the industry since 1969. They started as a small home delivery business and now squeeze about 300,000 fresh oranges and press 180,000 fresh apples every day. 

Such growth and success comes with many challenges, one of which is the need for 24/7 access to their critical computer systems so they can meet their customers’ order requirements.

In late 2009, Grove Juice called Surety IT and asked for help.

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Case Study - Robins Accountants

Robins Accountants is the largest accounting firm in the Bayside area of Brisbane. The company has offices in Birkdale, Cleveland, Springwood and at Stones Corner. 

They specialise in personal and small business accounting, taxation and provide a business advisory service. If an accountant is unable to work because of computer issues, they lose approximately $200 per hour per accountant.

We first met Robins Accountants when we paid them a visit to discuss Surety IT’s business accounting needs. While we were there we became aware of the IT challenges they faced and they asked if we could help.

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Leading the Way

We have been recognised by our peers as one of the leading IT service providers in Australia.

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Creating Knowledge Latest Articles [ view all articles ]

10 Tips for Educating Employees about Cyber Security

8 Jun

10 Tips for Educating Employees about Cyber Security
[ read more ]
What we learned from wannacry

8 Jun

What we learned from wannacry
[ read more ]
What to watch out for in the latest emails scams

8 Jun

What to watch out for in the latest emails scams
[ read more ]
Is your cloud services provider prepared for disaster?

4 Apr

Is your cloud services provider prepared for disaster?
[ read more ]

Creating Partnerships